Transaction Network Services

TNS is providing Tabcorp with TNSPay Stored Card Tokenization, a payments technology that securely exchanges the cardholder information of Tabcorp account holders with tokenized data for use within Tabcorp systems, keeping the actual card details stored remotely in TNS’ encrypted database.  This approach helps ensure that sensitive cardholder information submitted online by Tabcorp customers is stored and protected from mismanagement and potential fraud.

TNS partnered with Tabcorp’s IVR solution partner, Salmat, to give Tabcorp customers the added convenience of securely registering their membership details via a phone keypad.  Once this information is entered on the phone, it is stored, and protected through TNS’ stored card tokenization solution. Since Tabcorp does not need to store sensitive card information in its own systems to support business operations such as recurring payments and customer support, they can minimise costs associated with additional infrastructure investments and PCI DSS compliance.

Tabcorp’s General Manager of National Distribution, Adam Rytenskild said:  “Our investment with TNS and its integration with Salmat will reduce our customer service team’s manual activities, improve our approach to protecting sensitive data, and provide a consistent methodology on how we manage payment information collected online and by phone. With TNSPay Stored Card Tokenization we are taking additional steps to ensure payment information is protected from misuse, and this will also ensure our customers have a positive experience with our interactive customer service channels.”

TNSPay Stored Card Tokenization is a technology that protects cardholder information and makes it simple for companies to offer repeat customers the ability to make purchases without re-entering payment details. Tokenized information that is stored in the company’s systems is translated back into usable form for payment authorization when it is sent to TNS for routing to an acquiring bank.  Since the information stored in the company’s systems is tokenized, it protects the data from potential misuse. 

John Banfield, Senior Vice President and General Manager of TNS’ Asia Pacific Payments Division, said: “Our agreement with Tabcorp is a demonstration of TNS’ ability to collaborate with other technology partners to bring leading payment capabilities and multi-channel options to Australian businesses. It has been exciting to work with Salmat to bring TNSPay Stored Card Tokenization to Tabcorp.  The solution brings added value to Tabcorp’s business by supporting different ways for Tabcorp to securely engage with its customer.” 

TNS is a global provider of networking, managed connectivity, data communications and value added services to many of the world’s leading retailers, banks, acquirers, payment processors, financial institutions and telecommunications firms.

TNS’ Payments Division provides a wide array of end-to-end managed solutions designed specifically for the payments market, including solutions for acquirers, processors, merchants and other payment service providers. On behalf of these organizations each year, TNS manages over 15 billion payment transactions across the world and provides services and support to customers in over 60 countries.

For more information about TNS and the TNSPay gateway visit www.tnsi.com/au.