Payments Case Studies: Europe

Click on the headings below to find out more about our customers and how our solutions have helped them. There is also the option to read the full case study and download the PDF.

Our Clients

  • “TNS is widely recognized as the worlds leading network for electronic trading.” TWSE, Mr Chao Lung
  • “Because of TNS, we are on track to becoming the leading roaming services provider for both Mexico’s subscribers and foreign visitors.” Iusacell, Adrian Velasco - Roaming Director
  • “Through TNS we are able to offer our customers a greater choice in how they connect to us and satisfy a growing demand for ultra efficient, high-speed trading.” Nasdaq OMX, Todd Golub - Vice President and COO
  • “By connecting to TNS, our clients will benefit from a low latency, robust and reliable service, along with quick and easy access to a wide range of market leading potential clients and partners across the globe.” CMA, Romualdo Salata - General Director
  • “Working with TNS has enabled us to achieve our main focus, to maximize revenue and control risk.” Custom Teleconnect, Donna Morgan - Director of Operations
  • “Because TNS is so well connected, we don’t have to maintain relationships with other 800 database providers, which is much more efficient for us.” FairPoint Communications, Bob Ingram - Senior Vice President of Operations and Engineering
  • “TNS has the network, the scale, and service portfolio to accommodate our growing business.” Cavalier, Jim Vermeulen - EVP, Operations
  • “TNS has an outstanding reputation for its services, especially in the payments sector, and we wanted to work with a partner who could provide the best security for our transactions.” SCOTMID, Scott Kerr - Head of IT
  • “As a payment processor, scale is extremely important and TNS provides this, as well as the capability to tackle other markets in the future.” StrataPay, Tony Irvine - COO
  • “Electronic trading is playing a key part in shaping the way organizations transact, so by boosting our services with TNS’ Secure Trading Extranet, we’re not only improving practices for our existing members, but also laying the foundations for further growth.” Bombay Stock Exchange, Kaylan S. Bose - Head of Corporate Affairs
  • “It's reassuring to have TNS on board, boosting our service to customers.” Barclaycard Business Robert Moss
  • “TNS has an impeccable reputation in the financial processing industry.” CO-OP Financial Services Stan Hollen
  • “It is hugely beneficial to have a single-source relationship with a company like TNS which has the expertise and capability to deliver a full suite of services to us.” Appalachian Wireless Gerald Robinette - CEO
  • “We chose TNS to support our STPs and to provide SS7 services to XO because of its extensive SS7 network coverage, reputation and expertise. We have worked with TNS previously and seen first-hand its proven performance and dedicated service.” XO Communications Steve Nocella - SVP of Network Services
  • “Working with TNS gives us access to multiple banks and acquirers, through just one connection, helping us to make our technology infrastructure more efficient, as well as extending the number of end points we can potentially reach.” DIBS Payment Services Eric Wallin - CEO
  • “We chose TNS for its reputation as a recognised supplier to the payment solutions in France, as well as the worldwide recognition it has gained from customers, its partners and of course its expertise with PCI DSS.” STIME Annick Bodin - President of the Board of Directors
  • “Our clients and customers rely on our technology being able to cope under pressure at a time when it is crucial for them to be able to make a purchase and secure tickets to attend their favourite event. We were confident in TNS’ capabilities in this market and are delighted with the results.” Ticketmaster UK Chris Edmonds - MD
  • “TNS was approached for assistance because of the company’s solid reputation, flexible solutions and reliable payment capabilities. Thanks to TNS, we were able to confidently transport payments to the acquiring bank host during a challenging time.” ReD Anne Ferris - CIO
  • “Connecting to TNS’ Secure Trading Extranet enables our clients to benefit from secure and reliable connectivity for FX data feeds, making them easier for other financial market participants to deal with.” Leading Jake Kim - Head of Business Development Team
  • “Connecting to TNS’ Secure Trading Extranet has already provided FNN Connectivity users with FIX order flow connectivity and direct market access to international based exchanges and multi-lateral trading facilities, establishing new end points to TNS’ financial community of interest.” FNN Connectivity Roar Dahl - CIO
  • “With TNS we have been able to extend our geographical reach significantly, and cost effectively, while at the same time improving service levels.” SIX Telekurs Asia Pacific, Paul Bollhalder - Managing Director
  • “We chose TNS because its industry reputation and experience in payment security supports our requirements. TNSPay will also help address the evolving compliance and payments processing security needs of our online enterprise.” DealsDirect, Paul Greenberg - Managing Director
  • “Providing the names of previously unknown callers, simply gives our customers more control over incoming calls.” T-Mobile USA, Brad Duea - SVP
  • “By connecting to TNS’ Secure Trading Extranet, we are strengthening our infrastructure, providing more choice to both global and regional market participants.” HKMEx, Lieven Van den Brande - COO
  • “For Continental, partnering with TNS was the most logical and sensible choice to continue providing its customers with the best overall experience.” Continental Airlines, Tom Ferazzi - Managing Director - Treasury Operations
  • “We chose TNS because they were able to provide all of the SS7 services we required and, despite being a global company, they delivered a personal touch that we highly value.” Cellular One Ed King - CFO
  • “We have worked with TNS for the past seven years and we continue to be impressed with the high level of service they deliver. ” Broadview Networks John Carr - Senior Vice President
  • “I’m delighted to be partnering with TNS to deliver our payment services and solutions to the Canadian market. TNS provides us with a scalable and secure payment network which can handle our growing volume of transactions. ” Open Solutions Rob Palin - General Manager
  • “The TNS and VeriFone VeriShield Protect strategy gave us the freedom to reallocate our capital spending for a next-generation POS platform versus a compliance-orientated and expensive upgrade, which was a positive for BevMo!” BevMo Dan Carter - Chief Financial Officer
  • “TransFirst considers TNS a true partner based on the level of service they provide us and our customers. Once TNS activates the technology, our merchants are almost immediately up and running, which aids TransFirst in our mission to delivering leading customer service. ” TransFirst Brooke Sacrider - Corporate Marketing Director
  • “TNS delivers real-time access to accurate enriched data that’s not available from nationally regulated data sources. The authoritative carrier data and other TNS registry data together increase the success rate of transactions and improve business reliability for our clients and their consumers.” mBlox Brian Johnson - Senior Vice President
  • “TNS is a first class single-source database provider and an excellent source to obtain the highly accurate CNAM data our customer’s end users require.” Digital Conceptions Trevor Pierce
  • “Our business is based on reliability and excellent service. That’s exactly what we get from TNS. Our networks need to be operational 100% of the time, and TNS has provided that level of reliability.” D&E Communications Greg Strunk - VP Network Operations
  • “Choosing TNS was the most sensible solution. TNS provided a robust network and allowed us to implement our solutions in the same way we are accustomed to doing. We were able to transition to TNS without complications . Now things run much more quickly and easily than before.” Telespree Jim Lavine - Chief Technical Officer
  • “We make it a priority to deliver the best possible service. Keeping customers satisfied is what gives us a competitive advantage. Not only does TNS provide a superior service in terms of quality, consistency and coverage, it does so at an affordable price.” Pioneer Telephone Cooperative Mike Sanders - Central Office Supervisor
  • “I like to work with people I’m comfortable with and people who deliver. TNS does both and that is why I’ve remained happy with them over the years and continue to do business with them.” Columbus Data Ron Schuldt - President and CEO
  • “We chose TNS because of its highly regarded reputation in the financial processing industry. TNS has extensive experience in ATM and host connections as well as migrations and the network is secure.” CO-OP Financial Services Stan Hollen - CEO
  • “Traditionally firms used leased lines to access our markets, which often proved to be complicated and expensive. We are now responding to member driven demand for TNS’ connectivity services. With this strengthened infrastructure in place we can now provide our clients with a more secure and reliable connectivity option.” Boston Options Exchange Alan Grigoletto - Senior VP, Business Development
  • “We chose TNS as our connectivity partner because of its long standing reputation for excellence in the market, the responsiveness of its support and its extensive coverage of the sell-side community. This gave us the confidence that TNS had both the scalability and breadth of products to support the growth of FlexTrade’s network.” FlexTrade Bertrand Rassat - MD
  • “TNS is an important service provider for existing and prospective customers and allows us to offer our services to each very quickly and cost effectively.” Pure Trading Richard Carlton - VP of Corporate Development
  • “Connecting to TNS allows ELX Futures to offer customers more choice and provides a rapid connectivity option to the futures market. TNS also offers ELX an immediate distribution channel, as well as boasting extensive experience with FIX order flow.” ELX Futures Joseph Noviello - Technology Architect
  • “TNS’ network is extremely secure and reliable, making the organization the best partner for us to work with to provide this service to FX traders.” EZX Greg Nadan - MD
Find out more

Picturehouse Cinemas

Picturehouse Cinemas is the UK’s largest independent cinema group. Picturehouse Cinemas and Newman Online now uses the TNSPay Payment Gateway service alongside its retail payment client, providing a Chip and PIN application for POS terminals. Read case study.

Encoded

Encoded is currently the largest independent telephone payment provider in the UK. Encoded integrates the TNSPay solution with its IVR systems to allow payments to be made over the telephone. Read case study.

TOR Systems

TOR Systems is one of the leading providers of ticketing and reservation systems for visitor attractions across the UK and Ireland. TOR Systems utlises the TNSPay solution for its ticketing systems. The solution provides a secure, fully integrated and reliable method of authorising and settling credit and debit card payments through a secure IP based network. Read case study.

Catalyst

Catalyst is one of the leading providers of dealer management systems to motorcycle dealerships in the UK. Catalyst integrates the TNSPay solution with its dealer management systems to complete payments for customer present (Chip and PIN) and card-not-present transactions. Read case study.

BCC Alta Padovana

Banca di Credito Cooperativo (BCC) Alta Padovana is one of Italy’s leading regional banks. BCC Alta Padovana turned to TNS to migrate its entire terminal estate quickly and seamlessly to a new processor. Read case study.

Derbyshire Building Society

Derbyshire Building Society is now a trading division of Nationwide and via its 50 branches it offers customers a wide range of financial services, including mortgages, home insurance, savings, and independent financial advice. TNS is providing payment processing, communications and ATM network management services to the Derbyshire Building Society. Read case study.

SCOTMID

SCOTMID Co-operative Society can date its roots back to 1859. Today the Society has over 250 retail outlets in the shape of community based food stores branded SCOTMID and its toiletry chain Semi Chem. SCOTMID switched to TNS’ fully-managed ADSL broadband connectivity solution to promote data security through TNS’ private IP network. Read case study.

The Co-operative Group

The Co-operative Group is the world’s largest consumer co-operative, with 2.5 million active trading members and more than 80,000 employees. The Co-operative Group selected TNS to provide resilient IP links for credit card transaction processing in its food stores. Read case study.

Caixanova

Caixanova’s history spans nearly 130 years and the bank is now one of the leading financial institutions in Spain. The organisation will use TNS’ services for connectivity to process payment transactions for over 14,000 point-of-sale (POS) terminals. Read case study.

Ryman Stationery

Ryman Stationery was established in London in 1893 and is a specialist commercial stationery retailer. Ryman selected TNS Connect to meet their payment connectivity requirements, including secure, fast and reliable connectivity for online authorisations from their in-store Point-of-Sale (POS) terminals to their chosen acquirers. Read case study.

Ticketmaster

Ticketmaster, a Ticketmaster Entertainment, Inc. (NASDAQ:TKTM) company, is one of the world’s leading live entertainment marketing companies. Using TNS’ solutions, Ticketmaster has successfully moved over to IP-based payments services. Read the case study.

Arsenal Football Club

Arsenal is an English football club based in North London which was founded in 1886. The football club is using TNS’ managed connectivity services to process payment transactions for the hospitality division of the business. Read more...

STIME

STIME was founded in 1974 and  is responsible for the point-of-sale terminals and IT infrastructure of 7 major brands within its group, including Intermarché, Netto and Bricomarché. STIME uses the X.25 protocol across its 2,780 Intermarché grocery stores throughout France, transporting point-of-sale and ATM transactions between the retailer and its acquirers. Read more...

DIBS

Active in 17 countries, DIBS Payment Services (DIBS) is one of Scandinavia’s leading providers of online payment services and its hosted payment solution is used by more than 11,000 customers to manage their transactions. DIBS now has a resilient connection into TNS’ PCI DSS certified global backbone network. Read more...

Rural Servicios Informaticos (RSI)

RSI provides IT and automatic payment processing services for over 70 rural savings banks in Spain, as well as banking partners across the country. TNS is providing RSI with resilient, secure connectivity to the TNS network, over the three main Spanish GPRS carriers. Read case study.

Ryanair

Ryanair is Europe’s largest budget airlines with 44 bases, covering 1,100 low fare routes across 26 countries. TNSConnect is a managed service providing a highly secure and scalable solution for the transport of sensitive card authorisations, giving Ryanair the flexibility to reach multiple acquirers via one solution. Read the case study.

Day Lewis Pharmacies

Day Lewis Pharmacies, the UK’s largest independent pharmacy group is based in Croydon and has 186 pharmacies, throughout the South and South-East of England. The business turned to TNS and started using the TNSPay payment gateway. The solution has been integrated with Day Lewis’s point-of-sale system to provide support for approximately half-a-million card payments made throughout the company’s estate each year. Read the case study.

The Co-operative Group - ACI Postilion

The Co-operative Group is the UK’s largest mutual business, owned by more than seven million consumers. The Co-operative Group made the decision to simplify its infrastructure and processing systems by selecting TNS to provide a fully outsourced solution for its retail stores and service stations using the ACI Postilion platform.

Read the case study

Cybertill

Cybertill was formed in 2001 in response to retailers’ growing need for a powerful, flexible EPoS system that delivers a speedy return on investment. It was the UK’s first EPoS system to be delivered over the internet using a cloud based solution and offers a completely scalable, function-rich product that seamlessly integrates point of sale, eCommerce and mail order operations. It is used in over 4,000 sites by more than 600 customers, from big name high street retailers and brand names, through to small chains, speciality stores and charities.
Read case study. 

Civica

Civica is an international market leader in specialist IT systems and business process services working principally within the public sector. Civica applies software applications, managed services and specialist outsourcing to help its public sector customers improve service delivery and achieve a greater return on resources and investment. The Civica Groupworks with more than 2,000 organisations across local government, education, social housing, health care, enforcement and other regulated markets including pensions and legal administration.  Read case study.


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