Payments Case Studies: Europe

Click on the headings below to find out more about our customers and how our solutions have helped them. There is also the option to read the full case study and download the PDF.

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Arsenal Football Club

Arsenal is an English football club based in North London which was founded in 1886. The football club is using TNS’ managed connectivity services to process payment transactions for the hospitality division of the business. Read more...

BCC Alta Padovana

Banca di Credito Cooperativo (BCC) Alta Padovana is one of Italy’s leading regional banks. BCC Alta Padovana turned to TNS to migrate its entire terminal estate quickly and seamlessly to a new processor. Read case study.


Caixanova’s history spans nearly 130 years and the bank is now one of the leading financial institutions in Spain. The organisation will use TNS’ services for connectivity to process payment transactions for over 14,000 point-of-sale (POS) terminals. Read case study.


Catalyst is one of the leading providers of dealer management systems to motorcycle dealerships in the UK. Catalyst integrates the TNSPay solution with its dealer management systems to complete payments for customer present (Chip and PIN) and card-not-present transactions. Read case study.


Civica is an international market leader in specialist IT systems and business process services working principally within the public sector. Civica applies software applications, managed services and specialist outsourcing to help its public sector customers improve service delivery and achieve a greater return on resources and investment. The Civica Groupworks with more than 2,000 organisations across local government, education, social housing, health care, enforcement and other regulated markets including pensions and legal administration.  Read case study.


Cybertill was formed in 2001 in response to retailers’ growing need for a powerful, flexible EPoS system that delivers a speedy return on investment. It was the UK’s first EPoS system to be delivered over the internet using a cloud based solution and offers a completely scalable, function-rich product that seamlessly integrates point of sale, eCommerce and mail order operations. It is used in over 4,000 sites by more than 600 customers, from big name high street retailers and brand names, through to small chains, speciality stores and charities.
Read case study. 

Day Lewis Pharmacies

Day Lewis Pharmacies, the UK’s largest independent pharmacy group is based in Croydon and has 186 pharmacies, throughout the South and South-East of England. The business turned to TNS and started using the TNSPay payment gateway. The solution has been integrated with Day Lewis’s point-of-sale system to provide support for approximately half-a-million card payments made throughout the company’s estate each year. Read the case study.

Derbyshire Building Society

Derbyshire Building Society is now a trading division of Nationwide and via its 50 branches it offers customers a wide range of financial services, including mortgages, home insurance, savings, and independent financial advice. TNS is providing payment processing, communications and ATM network management services to the Derbyshire Building Society. Read case study.


Active in 17 countries, DIBS Payment Services (DIBS) is one of Scandinavia’s leading providers of online payment services and its hosted payment solution is used by more than 11,000 customers to manage their transactions. DIBS now has a resilient connection into TNS’ PCI DSS certified global backbone network. Read more...


Encoded is currently the largest independent telephone payment provider in the UK. Encoded integrates the TNSPay solution with its IVR systems to allow payments to be made over the telephone. Read case study.

Global Wireless Access

Serving more than 130,000 merchants in its home country, this European Independent SalesOrganization (ISO) has grown to become one of the leaders in its field. It provides a range ofmobile (GPRS/3G) point-of-sale (POS) terminals to merchants providing access to multipleacquirers and processors. Read case study.

Picturehouse Cinemas

Picturehouse Cinemas is the UK’s largest independent cinema group. Picturehouse Cinemas and Newman Online now uses the TNSPay Payment Gateway service alongside its retail payment client, providing a Chip and PIN application for POS terminals. Read case study.

Rural Servicios Informaticos (RSI)

RSI provides IT and automatic payment processing services for over 70 rural savings banks in Spain, as well as banking partners across the country. TNS is providing RSI with resilient, secure connectivity to the TNS network, over the three main Spanish GPRS carriers. Read case study.


Ryanair is Europe’s largest budget airlines with 44 bases, covering 1,100 low fare routes across 26 countries. TNSConnect is a managed service providing a highly secure and scalable solution for the transport of sensitive card authorisations, giving Ryanair the flexibility to reach multiple acquirers via one solution. Read the case study.

Ryman Stationery

Ryman Stationery was established in London in 1893 and is a specialist commercial stationery retailer. Ryman selected TNS Connect to meet their payment connectivity requirements, including secure, fast and reliable connectivity for online authorisations from their in-store Point-of-Sale (POS) terminals to their chosen acquirers. Read case study.


SCOTMID Co-operative Society can date its roots back to 1859. Today the Society has over 250 retail outlets in the shape of community based food stores branded SCOTMID and its toiletry chain Semi Chem. SCOTMID switched to TNS’ fully-managed ADSL broadband connectivity solution to promote data security through TNS’ private IP network. Read case study.


STIME was founded in 1974 and  is responsible for the point-of-sale terminals and IT infrastructure of 7 major brands within its group, including Intermarché, Netto and Bricomarché. STIME uses the X.25 protocol across its 2,780 Intermarché grocery stores throughout France, transporting point-of-sale and ATM transactions between the retailer and its acquirers. Read more...

The Co-operative Group

The Co-operative Group is the world’s largest consumer co-operative, with 2.5 million active trading members and more than 80,000 employees. The Co-operative Group selected TNS to provide resilient IP links for credit card transaction processing in its food stores. Read case study.

The Co-operative Group - ACI Postilion

The Co-operative Group is the UK’s largest mutual business, owned by more than seven million consumers. The Co-operative Group made the decision to simplify its infrastructure and processing systems by selecting TNS to provide a fully outsourced solution for its retail stores and service stations using the ACI Postilion platform.

Read the case study


Ticketmaster, a Ticketmaster Entertainment, Inc. (NASDAQ:TKTM) company, is one of the world’s leading live entertainment marketing companies. Using TNS’ solutions, Ticketmaster has successfully moved over to IP-based payments services. Read the case study.

TOR Systems

TOR Systems is one of the leading providers of ticketing and reservation systems for visitor attractions across the UK and Ireland. TOR Systems utlises the TNSPay solution for its ticketing systems. The solution provides a secure, fully integrated and reliable method of authorising and settling credit and debit card payments through a secure IP based network. Read case study.

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