Stephen Garner, head of store service and delivery, The Co-operative
TNS has excellent credentials in the payments industry and for transporting financial information in real time.
The Right Connect for the Co-operative Group with TNS
The Co-operative Group is the world’s largest consumer co-operative, with 2.5 million active trading members and more than 80,000 employees. As well as food retailing, the society’s other major businesses include financial services, funerals, healthcare and travel, together with property, farming, consumer legal services and motor dealerships.
Previously using ISDN lines to transport card transactions, the Co-operative Group wanted to switch to a solution that would enable ADSL broadband to be implemented in its stores. The society wanted to improve its payments system and reduce transaction processing times.
The Co-operative Group selected TNS to provide resilient IP links for credit card transaction processing in its food stores. Integrating the TNSConnect solution to its high speed broadband network, The Co-operative Food group is reducing lengthy card processing and customer waiting times at the till point.
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