I like to work with people I’m comfortable with and people who deliver. TNS does both and that is why I’ve remained happy with them over the years and continued to do business with them.

Ron Schuldt, President and CEO, Columbus Data

TNSLink Solution for Columbus Data Services


Background

Formed in December 1999, electronic fund transfer firm Columbus Data Services is headquartered in Dallas, Texas, and has over 33,000 ATM terminals connected to its network. Columbus Data Services provides financial institutions and ATM owners and operators with a wide range of solutions to meet their transaction processing needs.

Business Challenge
Columbus Data was experiencing service and connection problems with its ATM transaction network provider. In addition, this supplier’s customer support operation was supplying inconsistent service levels to Columbus Data. The company wanted a network provider which specialized in data services and would provide a complete solution through one point of contact.

Solution
By taking advantage of TNSLink, an end-to-end managed data communications solution, Columbus Data can rely on the security and performance of the TNS PCI DSS certified backbone network and 24x7x365 helpdesk services with live real-time support.


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