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Continental Airlines Flies High with TNSPay
Continental Airlines is one of the largest carriers in the US and following its recent merger with United Airlines now flies routes across Asia, Europe, Latin America and the Middle East. With flight hubs in major US cities, including Cleveland, Chicago, Denver, Houston, Los Angeles, NYC/Newark, San Francisco and Washington DC, Continental and United carries 144 million passengers annually.
To support Continental’s increasingly sophisticated reservation process the company’s payment system has evolved dramatically. Continental strives to create an exceptional customer experience by providing customers various options to interact with them. But managing numerous customer interaction points was becoming both time-consuming and complex. In 2010, Continental made the decision to simplify this infrastructure and selected to help was TNS’ PCI DSS certified TNSPay gateway.
For Continental partnering with TNS was the
most logical and sensible choice to continue
providing its customers with the best overall experience.
Tom Ferazzi, Managing Director - Treasury Operations Continental Airlines
