Working with TNS has enabled us to achieve our main focus, to maximise revenue and control risk. We can now offer a much improved service to our customers, achieved by the continuous support and dedication from the TNS team, making TNS the most suitable choice for us.

Donna Morgan, Director of Operations, Custom Teleconnect

Custom Teleconnect Make Connection with Fraud and Validation Services


Background

Custom TeleConnect (CTI) was incorporated in October 1993 in Las Vegas, Nevada. As a facilities-based interexchange (IXC) 214 Common Carrier, it is a provider of operator services, domestic and international direct dial services and debit card services, as well as being an independent pay phone provider (IPP).

Business Challenge
Custom Teleconnect needed a reliable and reputable company who could provide a fully managed and integrated system to meet its fraud and validation requirements. The challenge was to find a company who could help increase revenue and minimize exposure to bad debt while offering support to CTI’s inmate and hospitalities facilities.

Solution
Custom Teleconnect uses a full suite of fraud and validation services from TNS, including TNS’ billed number screening, fraud control, ID Plus (name and address look up) and credit card authorization and settlement services.

Read the full case study.


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