Pioneer Telephone Cooperative with TNS

Pioneer Telephone

Not only does TNS provide a superior service in terms of quality, consistency, and coverage, it does so at an affordable price.

Mike Sanders, Pioneer Telephone

Challenge

  • Ensure accurate, consistent caller name (CNAM) information display


Solutions

Results

  • Gained ability to consistently deliver accurate Calling Name information to wireline and digital TV subscribers
  • Significant savings over previous service provider
  • Virtually eliminated Calling Name-related complaints
  • Freed employees to work on strategic projects, resulting in higher employee productivity and satisfaction

Download the extended case study in PDF format.


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