Caixanova Improves Payment Capabilities with TNS
Spanish Savings Bank Caixanova is strengthening its payments capabilities after signing a deal with Transaction Network Services (NYSE:TNS) for network connectivity and monitoring services.
Caixanova’s history spans nearly 130 years and the bank is now one of the leading financial institutions in Spain. Along with Banco Gallego, it constitutes the main financial platform in Galicia and in recent years it has moved from being predominantly a regional entity to having more than 580 branches throughout the country and 13 offices outside Spain.
The organisation will use TNS’ services for connectivity to process payment transactions for over 14,000 point-of-sale (POS) terminals. Caixanova will also utilise the TNSOnline solution to monitor POS terminal and transaction activity, check the status of trouble tickets and view network alerts or messages if network conditions change.
The TNSOnline solution is a web based network management portal which allows Caixanova to monitor network devices, view transaction activity in near real time, and provide problem management status.
Caixanova can also rely on the security and performance of TNS’ global PCI DSS certified backbone network and 24x7x365 helpdesk services with live real-time support.
Gustavo Medina, Manager for TNS Spain, added: “TNS offers best in class service and is fortunate to have such a loyal customer base. We differ from our competitors in that we offer a high-speed, resilient service that offers some of the shortest transaction durations in the market and additionally offers the capability to proactively detect faulty terminals.
“Also, since our network is global we will be able to continue to help Caixanova expand its business beyond the services we supply now. I look forward to seeing our business relationship grow in years to come.”
