Appalachian Wireless Boosts Mobile Roaming Services with New TNS Agreement
Appalachian Wireless is strengthening its mobile roaming program by implementing fourteen of Transaction Network Services' (NYSE:TNS) roaming, network and database solutions.
The multi-year agreement with TNS will help Appalachian Wireless boost its voice and data roaming coverage, gain efficiencies from improved roaming analytics and enhance customer care.
Appalachian Wireless has provided wireless telecommunication services since 1995, and has grown to become the fifth largest Rural Cellular Association member. It has actively invested in its portfolio and has now evolved to offer a comprehensive suite of voice and content services, via a CDMA network.
This latest move by Appalachian Wireless supports the expansion of its roaming footprint through a direct link into TNS’ CDMA call processor. Appalachian Wireless has also become a member of TNS’ Global Roaming Consortium (GRC), which has been designed to simplify roaming agreement management, by enabling each member operator to automatically access voice and data roaming with others.
As part of the multi-service agreement, Appalachian Wireless is using TNS’ accurate call routing and number portability solutions, as well as wireless clearing and settlement.
“It is hugely beneficial to have a single-source relationship with a company like TNS which has the expertise and capability to deliver a full suite of services to us,” said Gerald Robinette, CEO at Appalachian Wireless.
“We were attracted to TNS because of its continuous commitment to the small North American operator market, as well the larger industry players. Implementation with TNS was organized well, ran smoothly and was completed on time by a team of caring experts who made our customers and our needs a priority throughout. As a result and thanks to TNS, we were able to maintain our rigorous focus on providing excellent service to our customers during this stage.”
TNS’ Telecommunications Services Division is lead by a team of over 300 industry experts, many of which have prior experience working at small telcos.
Chuck Leppert, Vice President of Sales and Marketing for TNS’ Telecommunications Services Division, said: “We value the opportunity to serve Appalachian Wireless with a reliable solution set that maintains and improves their already high standard of service to customers.
“At TNS we play a key role in providing critical services, which directly impact our customers’ reputation and bottom line, and we pride ourselves in delivering a consistently high quality of service, no matter the size of the customer. As active members of the Rural Cellular Association, and other organizations, we are committed to keeping pace with the unique needs of the Tier 2/3 operator community, so we can offer our customers the very best solutions.”
TNS is a single-source provider of a full range of infrastructure and revenue generating services for wireless operators. TNS provides services to 40 countries worldwide and can access virtually any SS7 legacy or IP network around the globe.
For further information about TNS log onto www.tnsi.com
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About Transaction Network Services
Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions.
TNS’ offers a broad range of networks and innovative value-added services which enables transactions and the exchange of information in diverse industries such as retail, banking, payment processing, telecommunications and the financial markets.
Founded in 1990 in the United States, TNS has grown steadily and now provides services in over 40 countries across the Americas, Europe and the Asia Pacific region, with our reach extending to many more. TNS has designed and implemented multiple data networks which support a variety of widely accepted communications protocols and are designed to be scalable and accessible by multiple methods.
For further information about TNS, visit www.tnsi.com. ‘One Connection, A World of Opportunities’
Statements and information contained in our press releases and newsletters that are not descriptions of historical fact may contain forward-looking statements. Forward-looking statements involve a number of risks, uncertainties or other factors beyond our control, which could cause actual results to differ materially from historical results or performance and from any opinions or statements expressed with respect to future periods. www.tnsi.com
For further information please contact either:
Clare Cockroft Lara Valverde
TNS TNS
Tel: +44 (0)114 292 6416 Tel: + 1 813 261 8858
ccockroft@tnsi.com lvalverde@tnsi.com
